Beginning Nov. 1, 2023, the foundation will launch a faster, more efficient and paperless process for moving funds from the foundation to the university. The new process will be standardized across all campuses and can be accessed through the NU Foundation Funds Online (NUFFO) funds management portal, a tool in Ali CRM that is already utilized by university partners and affiliates.
The new process for payments and transfers will be automated and transparent. After a request is approved at one level, it will automatically move to the next level approver and send that approver an email alert. University partners will be able to see what stage their request is in at any time.
View NUFFO virtual learning opportunities here.
IMPORTANT NOTES
Changing:
Your university system True You Identity credentials provide Single Sign On (SSO) pass-through into Ali, making it easier to log in to Ali+NUFFO.
PDF: Logging into Ali+NUFFO using SSO
Request Creators must now have a NUFFO account. These users create, edit, submit or cancel all requests.
The system batches together approval requests and sends an email notification to the next approver in the workflow, with alerts being broadcast multiple times throughout the day. Each message contains a digest of all pending-approval items which require review by the recipient.
Each pending approval item is resent within each email batch until it is approved or rejected. This means that one request may appear within multiple emails.
Note: It will be extremely beneficial for approvers to work on their approvals queue from within the most recent email received.
Once a requestor chooses which fund from which to request the expense payment, the spendable balance and pending spendable balance will display.
Not Changing:
Student scholarships and cash awards to student that need to be applied to the cost of attendance will continue to be processed through the campus office of financial aid and not processed via eRequest.
Some users may have an Ali+NUFFO account and not even realize it, particularly if they previously held fund authority but never logged in.
Here are steps to verify NUFFO account access:
All approvers – including one or more Spending Authorities, if applicable on a fund-by-fund basis – will receive system-generated digest emails twice daily (noon, midnight) with a list of (and direct hyperlinks to) all current pending items that need to be reviewed.
No, if you are a spending authority.
Yes, if you are an approver in campus financial aid or campus payroll.
The eRequest system launch happens Nov. 1, 2023 and multiple training sessions will be offered each week all this month.
The grace period for paper submissions ends at the close of business on Fri. Nov. 11, 2023.
No. The system does not currently offer a way to download an exportable version of an eRequest. All approvals will now occur online within NUFFO.
Two alternatives:
Because checks are now direct-mailed to the payee, there is no way to view a scan of the check. You will be able to see the check number to ensure it was paid.
In the rare event you need to determine whether a check was cashed, please call the foundation and ask to speak with Jane Steinbach, Senior Accountant.
No. All checks must be directly mailed to the payee (vendor or employee seeking reimbursement).
Prior to the launch of eRequests, the foundation worked hard to complete a project to address some 2,000 committee-awarded funds and reassigned the spending authority to a specific fund authority holder.
No. Documents containing sensitive personal information must not be uploaded into NUFFO. Uploaded documents are permanently visible to anyone with fund access, so sensitive information would be viewable to others. Users do have access to remove uploaded documents during the approval process.
Documents containing sensitive information should be directly emailed to the foundation at paymentrequest@nufoundation.org. Emails between university and foundation payroll are automatically encrypted for added security.
If you accidentally upload sensitive information, refer to the next question to learn how to correct the error.
A Request Creator only has the ability to remove an eRequest attachment during the initial creation of the request. Once the eRequest record is saved and added to NUFFO, attachments can no longer be removed for security purposes.
To remove an attachment uploaded in error:
If you already have NUFFO access, email biographicalrecords@nufoundation.org to request an update to your email address on file.
If you do not have NUFFO access, or if you need to update NUFFO access, submit a Fund Authority form.
If you’re unsure whether you have NUFFO access, email fundmanagement@nufoundation.org for further assistance.
No. Unlike other data in NUFFO which expires in 24 months or less, all eRequests created in the system remain permanently visible to anyone with fund authority, including attachments of supporting documentation uploaded to eRequest records.
UNF may, from time to time, review stale requests without any activity for an extended time. That review may involve contacting the request creator to determine if the request should remain active or be cancelled.
The first step is to please attend one of the convenient eRequest launch virtual learning opportunities (or NUFFO 103, offered monthly after Nov. 1). If you still have questions after training, you may optionally join a drop-in weekly support workshop. Details for these workshops will be shared at training.
Submit a Fund Authority form to request NUFFO access. Every request creator and approver must have Ali+NUFFO access in order to participate in the new electronic Transfer and Payment eRequest workflow process.
Visit the Whatfix information page to review features and benefits. It is highly recommended that all eRequest participants exclusively use Google Chrome – and the Whatfix tool – to ease eRequest adoption.
The link to the foundation’s custom Chrome extension installation page will be provided in the training registration confirmation email.
If you will not attend training, you may email training@nufoundation.org to request the link be shared with you. Due to licensing requirements, the link is not posted publicly.
Download this pdf graphic to understand the project’s timing, deadlines and training plan.
Download this process graphic to understand eRequest roles (creators and approvers) and the automated workflow process that happens within NUFFO.
This pdf guide helps you decide which type of eRequest to submit, and explains how fulfillments are made.
Approvers in the workflow will appreciate this abbreviated job aid to help them understand:
Download this complete guide containing every detail and screenshot for how to create, submit and approve requests for payment from foundation-held funds.
This content is also provided at point-of need within NUFFO using Whatfix.
Learn how to register for eRequest launch virtual instructor-led training (via Zoom) here.
Coming soon: video links